Huge THANK YOU!

   In my experience, people usually get online to whine about bad customer service, not congratulate a company on a positive experience.  I have a problem with this for two reasons: 1) it's not very nice or fair, and 2) when a company or employee goes out of their way to help a customer out, they deserve to be recognized!  Hopefully that will encourage more people to go out of their way to help others out, and the world will be a slightly nicer place.
   So, to get to my contribution to this: I would like to say a huge "thank you" to the Sunglass Hut store in Williamsburg!  I went in to find out where I could get my glasses fixed, and walked out with them as good as new.  I had tossed my sunglasses in my purse without the case (BIG MISTAKE), and a lens had popped half-way out and one of the earpieces had gotten warped from being smushed in the wrong position.  They worked on my glasses for 30 minutes, and even took out a "heat machine" to bend them back into shape.  If they hadn't been able to fix them, they told me about one of their great policies: if you buy a pair of glasses at the Sunglass Hut and it breaks within one year (and they aren't able to fix it), you can buy the same pair at half price.
   Next time I need sunglasses, you can guess where I'm going!